Please visit Contact Us page for more contact information.
FAQ
General FAQs
Where are your products and services available?
We make our products available in South Africa and parts of the SADC. For further assistance on products or service enquiries you are welcome to contact our Customer Service team.
What products do you offer?
We offer a wide range of food products, including purees, fruit pulps, juices, oils and condiments. Please visit out Product page for more info.
Who is Freshmark Foods?
We are a leading food processing, manufacturing and distribution company headquartered in Gauteng, South Africa.
Product-Related FAQs
Can I customize my order?
Please contact our Customer Service team to discuss customization options of specific products. Visit Our Product page and click on Contact Sales on the product of your interest.
How do I check the expiration date of your products?
Expiration dates are printed on the packaging.
Do you offer gluten-free/vegetarian/vegan options?
Yes, we have a range of gluten-free/vegetarian/vegan options.
Are your products Halal-certified?
Yes, our products are Halal-certified.
Ordering and Delivery FAQs
Do provide order tracking service?
Yes, real time tracking information will be provided upon request.
What are your delivery times?
Delivery times vary depending on location. Please contact our Customer Service team for more information.
What are your delivery areas?
We deliver to major cities and towns in RSA we also export to SADC countries.
How do I place an order?
You can place an order through our website or by contacting our Customer Service team.
Payment and Pricing FAQs
How do I get a quote?
Please visit our Contact Us page or contact our Customer Service team for a quote.
Quality and Safety FAQs
How do you ensure food safety?
We follow rigorous food safety protocols.
Are your products HACCP compliant?
Yes, our products are HACCP compliant.
What quality control measures do you have in place?
We adhere to strict quality control measures.
Career and Supplier FAQs
How do I become a supplier?
Please contact our Procurement team, get more info via Contact Us page.
How do I apply for a job?
Please visit our Careers page.